Scientifically Proven Dust Mite Protection
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FAQ’s – Frequently Asked Questions

Are you the same as the Mite Guard branded products sold in Australia?

No, we are not! Those products are made by a different company using different, non-cotton materials.  Our MiteGuard®  products are all made here in New Zealand and are sold under the brand name AllerProtect in Australia. 

I have a limited budget – what allergy bedding should I buy first?  

For the best protection on bedding, we recommend  pillows/pillowcases to start, followed by mattress covers as the next most important.  This is because the mattress and pillows are the biggest stores or source of dust-mites. Your duvet may be able to be washed and/or aired in the sun to help get rid of allergen particles and mites.      

Remember that your purchase will be for quality items with a 5 year manufacturers guarantee.

You can also use the AfterPay option to pay for your order over an 8 week period, without paying any interestTo learn more about Afterpay  – click here

Can I use a MiteGuard® travel sheet instead of a mattress cover?

Travel sheets are a great option for a temporary situation.  They work well for sleepovers, school camps, campervans, holidays or staying in a whanau member’s 20-year-old spare bed for example, but neither flat nor fitted travel sheets fully enclose the mattress.   Why is that an issue?

Allergen particles are tiny – about the same size as a pollen grain.  Movement on the mattress can cause allergen particles/dust mites to escape into the air and be breathed in, whereas a mattress cover completely encloses the mattress to provide better protection.

Flat travel sheets can act as a protection layer over the mattress, or between the sleeper and the duvet instead of a using a MiteGuard® duvet cover; but again they do not enclose the duvet completely, so we recommend these as a temporary solution.     

Should I wash my MiteGuard® products before use?

Yes – It is best if your Bedding covers can be washed before use, but if that is not an option at this time, the cover has already been hot pressed it to kill any dust-mites that may have been picked up in the manufacturing process. 


Should I use normal linen over the top of my MiteGuard covers?

Yes – Your MiteGuard protector goes over the mattress/pillow or duvet to stop the transfer of any dust mites and their allergen particles that are already stored in those items from getting to the sleeper.      

However, dust mites naturally occur in soft furnishing and carpets and new mites can be carried onto your bedding from pets, soft toys, and clothes.  Using normal linen sheets & pillowcases over the top of the Miteguard protective covers, offers an extra layer of comfort and these can be washed weekly to get rid of any new dust mites as well as skin cells, sweat and body oils.  This makes a clean, healthy, and comfortable environment for sleeping.

The population of dust mites introduced on a weekly basis would be tiny compared to established populations in mattress pillows or duvets, so this is a great way to minimize your exposure.


Do I have to hot wash my bed linen?

Dust mites cannot survive if washed in water at 55 ° C or higher.   Hot washing linen weekly will kill any new dust mites you have carried into your bed linen.

Alternatives to hot washing:

If hot washing is not an option use a cold wash, then either dry them in a dryer (the dryer heat will work if over 55 ° C), or line dry your items in the sun for at least an hour.    The UV light from the sun will kill any dust mites and the washing will wash away the allergen particles.  


How often should I wash my MiteGuard® covers?

Your MiteGuard® covers should be washed about every 3 months.   You can also vacuum or wipe them down with a damp cloth in between washes to keep allergen levels down.


Can I iron my MiteGuard® covers?

 Yes you can iron them - on steam or the dry setting. 


Can I use an Electric blanket with my MiteGuard® ?

You can use an electric blanket with your MiteGuard® mattress cover.  Here are 3 easy steps

  1. It is best to put the mattress cover over the mattress, then put the electric blanket on top.
  2. If your electric blanket is washable – wash it first to get rid of old allergen particles- follow all care instructions. If it is not washable, air it first. 
  3. To reduce the risk of allergen in your electric blanket you can turn your electric blanket on high for an hour each week – this will kill any dust mites living in the blanket.


Can I wash my whole AllerProtect Pillow/Cushion?

Yes – Just put the whole cushion or pillow into your washing machine, or hand wash it.  You do not need to remove the fill.   AllerProtect/MiteGuard® Pillows and cushions can be hot or cold washed, then dried on an outside clothesline or in a dryer.  


What else can I do to reduce Dust Mite allergen in our home?

There are several things you can do to help reduce dust mites in your home – click here to read more 


Can I go somewhere to pick up my MiteGuard® order?

MiteGuard® is mainly sold online.  You can however, order and pick-up from Auckland at Asthma NZ in Mount Eden in Auckland. If that address suits, just call them on 09 623 0236 to check how they are doing contactless pick-up at the current Alert Level.

We can also arrange for delivery to Asthma agencies in a couple of South Island areas as well - please just contact us