We will usually dispatch our standard sized bedding covers to you within two working days of placing your order.
Aramex (Fastway) Couriers are used for deliveries in New Zealand, and we have found them to be very reliable. Your parcel can be tracked via their website, and we will provide you with a tracking number the day before your parcel ships to you. In Level 4 & 3 please add a “safe spot” to the notes section of your order for where you want your parcel to be left.
If you are unsure of delivery, please make contact and we can help with a track and trace. Our shipping prices below are (in NZ Dollars).
North Island $10.00 Delivery will be 1-2 working days from dispatch.
South Island $13.00 Delivery will be approximately 2-3 working days from dispatch. Heavier items slightly more $15
Pillow Covers $8.00 (National delivery for up to a maximum of 4 pillow covers in one envelope)
Rural Deliveries Rural delivery can be an extra 2-3 working days - in lockdown rural deliveries are taking 10-12 days
Safe Package Handling during the Covid-19 pandemic:
Like any products purchased and delivered online, to reduce any risk of contaminants during transit, wash your hands immediately after handling any parcels. You can also leave them aside for 3 days.
The health and safety of people living in NZ is of utmost importance to us and we remain committed to following Government Covid-19 guidelines while we fulfil your orders. MiteGuard products are prepacked and handled in a safe and hygienic manner.
Custom-made covers are just that - made to your specifications. They take more time to make up once we receive your order, and we aim to dispatch within 25 working days of receiving your order.
Overseas Orders - contact us before ordering
Overseas orders are normally shipped by NZ Post International Economy Courier. Please contact us to obtain a freight cost before placing your order or to discuss any different delivery method you require.
International Shipping is being interrupted by the pandemic, but an estimate of working days until delivery can usually be given for your order. The cost of shipping overseas orders is dependent on the parcel size and weight.
Note that if your order is subject to import duty or taxes by your country's Customs Department, you will be responsible for this payment. We cannot confirm the policies of any given country's Customs requirements. You should check this for yourself before placing your order.